Returns & Exchanges

At Wellbeing Nutrition, we strive to ensure your health journey is seamless; however, due to the nature of consumable wellness products, we only accept returns for items that are damaged, defective, or incorrectly delivered. Please initiate your request within 48 hours of delivery to qualify for a replacement or refund.

1

Report the Issue

Email our support team or use the WhatsApp help desk within 48 hours of receipt, providing your order ID and clear photos of the damaged or incorrect product.

2

Quality Verification

Our dedicated quality control team will review your submission and validate the claim against our shipping logs to ensure the error occurred during transit or fulfillment.

3

Reverse Pickup

Once your request is approved, we will arrange a free reverse pickup from your registered address within 2-4 business days at no additional cost to you.

4

Resolution

Upon receiving the returned item at our warehouse, we will issue a full refund to your original payment method or dispatch a fresh replacement within 48 hours.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing